What are your opening hours?
9am to 5pm Monday to Friday. 9.30am to 1pm Saturday. Sometimes im open from 2pm to 3pm on Sunday for returns.
If you think you've missed our opening hours give us a call on (09)6340447 We're usually still at work around 6.30pm

How long have you guys been around for?
Rockit has been around since 1977!!

Do you sell gear?
Yes we do! if you don't mind waiting a bit you can get gear cheap as! We also custom make leads

Do you have Finance available?
Yes we do! We use Flexirent. Its super easy to apply for, and can be preapproved over the phone! We've already provided finance for a number of individuals and churches. Lease To Own and Operating Lease options available!

Some of your gear is really expensive :(
If you can find it cheaper, let us know! We'll try to beat it. We prefer to sell quality gear. Not cheap no name imports. If it doesn't survive our hire dept, we don't like to sell it. Only exception is if the customer specifically requests it or can't afford better. We try to fit the best gear possible for your budget. We will provide you with all the knowledge you need so you can make an informed decision.

We like to see customers drive away waving. Not driving away flipping us the bird!

What sort of equipment do you rent out?
We have everything from small stand alone speaker systems for corporate events. Battery powered speakers for weddings in the middle of a park. Massive sound systems for bands and raves.
We also do lighting for small and big events. From mirror balls, scanners, to full colour lasers and disco lights.

Do you do special rates for Schools and Churches?
We sure do!

What do i need in order to hire gear?
Current New Zealand drives license or passport. If you don't have either of these then you need to bring someone along with you who does. They will become the hiree and thus, responsible for the gear.

What else do i need to know when hiring equipment?
There is a bond on most hires. This ranges from $100, to 5% of the equipment value. Most of the time a swipe of the credit card will do, but it must be the hirees credit card.
Equipment must be returned in the condition it went out in. If its just the usual wear and tear, we'll obviously let that pass, but you'll be charged for any damages. This also includes improper handling/packaging of our multicore snakes.
If you return the equipment back dirty, you will be charged a cleaning fee or we'll keep your bond.
If noise control takes the equipment you will still be charged everyday it's out of the shop. Remember you're getting charged for the time the gear it is out of the shop, not time used.

Does your insurance cover the equipment when i rent it out?
No it doesn't. If there are damages you'll have to pay for the repairs. If the gear is lost or stolen you will have to pay for the replacement cost. Make sure you inform your own insurance company when you are hiring gear to be covered.

Do you deliver?
We sure do! Let us know as soon as possible!

How much do you charge to deliver?
It depends on the amount of gear you are taking, and the distance it needs to be transported. If its just up the road for small speaker system, we can usually deliver it for a small fee. If there is plenty of gear and the destination is quite far, the price might be around the $100 mark. Call us for a better idea on how much its going to cost. If it's to expensive, and you'd rather make a couple of trips to transport the gear yourself, we usually don't mind waiting :)

I can't get the system running!
Think about how the sound is flowing~~. Source(Microphone, CD Player, Laptop, iPod) to Pre-amp(mixer) to Amp(HP400, HP600 etc) to speakers.
You'd connect the signal to the mixer, using one of the line ins or the mic inputs. Then you'll plug the output of the mixer to the input of the amplifier using signal leads like, RCA to Jacks or Jack to Jack leads(more flexible than speaker lead). Then lastly you'll plug the output of the amplifier to the input on the speakers using speaker lead.(Feels like extension lead).

If you are still having trouble give us a call. Our cell phones are on all the time. If you can't get us on our cell phones, leave a message and call us at the shop. If you STILL can't get hold of us(which is really rare) Note down the problem and let us know. But keep trying us if you can't get us the first time. The cell details and shop details are written on the top of all our invoices.

I keep getting feedback when i try to use the mics!!
Make sure the gain is wound down on the mixer, It's usually at the top of most mixers, on the PA150's and the PA300's its above the Volume knob. If you are still getting feedback issues make sure you don't have the mics faceing the speakers.

If you didn't hire or own an EQ and you've done the above already. Think about what the feedback sounds like? Does it sound low? Or high pitched? If its high, try reducing the hi frequencies a bit on the tone control for that channel. If it sounds low, try reducing the low to mid-bass frequencies on the tone control for that channel.

Mics which are prone to feedback are lapel mics, or wireless mics with the gain wound up on the transmitter or reciever. Cheap mics can also cause feedback in some cases.

Do you have really long mic leads so i can have the sound desk far away?
How far away are you running the leads? Best option is to use a snake. That way you run only one lead to the stage. Then you can plug in your mics and instruments into the snake, giving you more lead to work with on stage! Its also easier to hide the cable and prevent people from tripping over it.

The system doesn't sound right...
All gear is tested before it leaves the shop. If its sounds even a bit off we do not hire it out and offer a better alternative for the same price. If you think someone has messed around with the gear do the following. Make sure all the amps are on, and the dails wound up to the desired level. Make sure all the volume dials/faders are down on the mixer. Gain controls are down. Tone controls are set to 12 o'clock. Fx dials are down. Aux/Monitor dials are down. EQ faders are all set in the middle. This effectively starts you off at Zero.

If you are using a crossover, have you set the crossover frequency correctly? Have you made sure the switches are set to the system you are using? For example, a 2 way system(tops and subs) has the 2WAY switch activated. If you have a 3 Way system(tops, mids, subs) you have the 3WAY switch active. Also make sure the polarity switches are set the right way.

If you still can't get it sorted let us know!

Hey i like the music you play in the shop!
It's the one and only Bassdrive.com! Worldwide drum and bass radio, with shows from New Zealand, Japan, Brazil, UK, and America! Like no other!
If it's not drum and bass cranking, we've probably got another internet radio station running. You can find heaps at www.shoutcast.com.

Do you also hire out DJ's?
Yes we have a wide range of Dj's to suit your needs They play anything from Top40, reggae, hiphop, to Trance and RnB!